Privacy Policy.

1. Introduction

This Privacy Policy describes how CER PROPERTIES, LLC ("we," "us," or "our"), a limited liability company with offices at 2637 N 400 E, Ogden, Utah 84414, United States, collects, uses, maintains, and discloses information in connection with our website (cerproper.shop) and our property management, appraisal, escrow, listing, and consulting services. This website was developed by CER PROPE (the "Developer").

By using our website or engaging our services, you acknowledge the practices described in this policy. If you do not agree with these practices, please do not use the website or provide us with your information.

2. Information We Collect

2.1 Information You Provide Directly

• Contact details — name, email address, telephone number, and mailing address when you contact us or submit a request for services.
• Property information — property addresses, unit counts, ownership details, and related documentation provided in connection with management, appraisal, escrow, or listing engagements.
• Transaction information — where we act as escrow agent or fiduciary, instructions, disbursement details, and identification documents necessary to perform our role.
• Correspondence — records of emails, calls, and other communications with our office.

2.2 Information Collected Automatically

• Usage data — pages visited, time spent, referring URLs, and navigation patterns.
• Device data — browser type, operating system, screen resolution, and approximate location derived from IP address.
• Log data — server logs recording access times, IP addresses, and requested resources for security and diagnostics.

2.3 Information from Third Parties

We may receive information from property owners, tenants, transaction parties, public records, and service providers where necessary to perform contracted services.

3. Use of Information

We use collected information to:

• Respond to inquiries and prepare service proposals;
• Perform property management, appraisal, escrow, listing, and consulting engagements;
• Administer rent rolls, trust and escrow accounts, and owner reporting;
• Communicate with owners, tenants, transaction parties, and vendors;
• Comply with legal, regulatory, tax, and record-keeping obligations;
• Maintain the security and performance of our website and systems; and
• Improve our services and the content of this website.

We do not use personal information for purposes materially unrelated to those described above without providing notice.

4. Property & Tenant Data

As a property manager and fiduciary, we hold information belonging to owners, residents, tenants, and transaction parties. This information is used solely for the performance of the applicable engagement — for example, processing applications, administering leases, collecting rent, coordinating maintenance, managing escrow funds, or preparing reports.

Trust and escrow records are maintained with appropriate segregation and controls. Access to tenant files, escrow instructions, and fiduciary records is limited to personnel who need it to perform their duties.

5. Cookies & Analytics

Our website may use cookies and similar technologies for functional purposes (such as remembering preferences) and, where enabled, basic analytics (such as pages visited and session duration). We do not use advertising cookies or cross-site tracking technologies.

• Essential cookies — required for the site to function; they cannot be switched off.
• Analytics — where used, aggregated and not used to build individual advertising profiles.

You can control cookies through your browser settings. Disabling cookies does not prevent use of the informational pages of this website.

6. Sharing & Disclosure

We do not sell personal information. We may share information:

• With service providers — vendors who support our operations (hosting, accounting, maintenance coordination, banking) under confidentiality obligations;
• With owners and associations — where we act as agent or manager of their property;
• In transactions — with counterparties, title companies, lenders, and escrow participants as required to complete a transaction;
• For legal reasons — to comply with law, regulation, subpoena, or court order, or to protect rights, property, and safety; and
• In a business transfer — in connection with a merger, acquisition, or sale of assets, subject to this policy.

7. Data Security

We maintain administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold, including access controls, encryption of data in transit, secure storage of physical records, and limiting retention of sensitive documents. Trust and escrow records are subject to heightened handling procedures.

No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If we become aware of a breach affecting personal information, we will notify affected parties as required by applicable law.

8. Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, to satisfy contractual obligations, and to comply with legal, tax, accounting, and regulatory retention requirements applicable to property management, appraisal, and fiduciary records. When information is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or receive a copy of the information we hold about you, and the right to opt out of certain processing.

To exercise these rights, contact us at m.okafor@cerproper.shop. We will verify your identity before fulfilling requests and will respond within the timeframes required by applicable law. We do not discriminate against individuals who exercise their privacy rights.

10. Children's Privacy

Our website and services are directed to adults — property owners, investors, tenants, and business counterparties. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The "Last revised" date at the top of this page indicates when the policy was last updated. Continued use of the website or services after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

Questions about this Privacy Policy or our information practices may be directed to: